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9. The Keyworker: A really big question – “How viable is your
multi-agency keyworking project?”

Peter Limbrick writes -

 

The present situation with multi-agency Keyworkers in the UK:

 

In existing projects multi-agency Keyworkers can be from statutory services or from voluntary bodies.

They can be single-role or they can be shared-role.

Single-role Keyworkers just do keyworking. This requires money for new teams of practitioners. Shared-role Keyworkers do some keyworking in addition to their main role as therapist, health visitor, teacher, etc. This extra work is likely to overload busy practitioners if the keyworking system is not properly designed and resourced.

 

In my experience, the multi-agency Keyworker’s functions can include:

 

·           Giving some emotional support to family members

·           Helping the family get information about the child’s condition

·           Helping the family get information about available support services

·           Helping the family open doors to those support services

·           Being an advocate with a small ‘a’

·           Helping co-ordinate all the elements of support

·           Helping integrate the young child’s programmes into a whole approach

·           Promoting parents of young children as equal partners with a central role

·           Helping older children to get their voice heard

 

Most families who need a multi-agency Keyworker do not have one.

The great majority of multi-agency keyworking projects in the UK have been done on a shoestring.

So how viable are they?

How viable is your service? Here are 9 questions.

 

 

 

Question

TICK

1

Do you have multi-agency keyworkers? And if not, why not?

(This is a serious question because keyworking is not easy to establish but soon it will be included in statutory inspections)

 

2

Do you have clear multi-agency criteria about which families are offered Keyworkers and are these criteria in line with Together from the Start and NSF?

 

3

Have you been able to progress from the pilot stage into an established multi-agency keyworking service?

 

4

Have you been able to progress from temporary funding to permanent funding?

 

5

Is your multi-agency keyworking built into administrative and management systems?

(i.e. are protocols agreed, is it monitored and evaluated, does keyworking appear in job descriptions, etc.?)

 

6

Do your multi-agency Keyworkers have sufficient administrative/clerical support for their tasks?

 

7

Do you have sufficient resources and funds now to offer multi-agency Keyworkers to all families in your locality who meet your agreed criteria?

 

8

If not, do you have an agreed expansion programme with guaranteed resources and funds to get you to the point where you can offer multi-agency Keyworkers to all families in your locality who meet your agreed criteria?

 

9

Will your multi-agency keyworking project still be running in ten years time?

 

 

 

 

What did you score?

 

If almost all of your answers were positive, this is brilliant. The children and families in your locality are very fortunate. How have you achieved this?

 

If your answers were 50% positive and 50% negative you are definitely on the way. But beware! Your multi-agency keyworking service is probably vulnerable to loss of financial support, loss of management support or to soon finding itself with many more families than it can cope with.

 

If almost all of your answers were negative, keep going, it is worth the effort and your families will benefit. But it might be time to take stock:

 

·           Apart from you, who is taking keyworking seriously in your locality?

·           Who is helping you to develop the service?

·           Do you have multi-agency senior managers supporting you?

·           What resources have you been given?

·           Are your Keyworkers overloaded?

·           How are you going to expand to support more families?

·           How can you build some staying power into your service?

 

Your comments are welcomed.

Peter Limbrick

E-mail: p.limbrick@virgin.net

 
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